Picaluna Webcasting FAQ

Picaluna can provide our families with a sophisticated live webcast option for those who cannot be at the ceremony in person.

Our professional webcasts enable family and friends to join together wherever they are to be part of the moment, and also serve as a beautiful high-quality memorial video to download and keep.

A moving moment from a Picaluna webcast

What is a live webcast?

A live webcast is an online video which you watch through your web browser, just like streaming a TV program or a Netflix movie.

How can I watch?

Our webcasts can be viewed on any device – smartphones, tablets, desktop, laptops etc. You do not need to download an app or any software. Simply open up the webpage address we give you and the webcast will appear. You can also watch the webcast on your TV if you have Chromecast, Apple TV or similar hooked up.

A Picaluna webcast viewed on a smartphone

How sophisticated is a Picaluna webcast?

Our high-quality webcasts are fully-produced, multi-camera productions shot by a professional videographer. Using a selection of different wide and close-up shots, we can capture all the elements of the ceremony clearly. We’ll make sure you see all the details, thanks to quality pictures and great audio.

The beauty of the floral tributes as shown in one of our webcasts

We are able to broadcast from almost any location, inside or outside, using professional audio and video kit.

We film compassionately and unobtrusively. It’s the closest thing possible to being there in person.

A Picaluna funeral webcast with the ceremony about to begin

Why are Picaluna webcasts much better than the standard chapel offering?

Because they are shot by a professional videographer, our webcasts capture every moment and detail of the ceremony, wherever they are happening. We can pick out the moments you need to see, capturing different shots from different angles, close-up and wide as appropriate. You’ll also hear clear audio so you won’t miss a word.

A tender squeeze of the hand from one of our webcasts

We are also able to include elements that standard funeral webcasts cannot, including tribute slideshows, video messages and special graphics. We can also include a real-time online memorial book so viewers can interact.

We include a HD video download of the ceremony afterwards as standard.

A webcast by Picaluna Celebrant and Funeral Director Elizabeth Trevan

In comparison, standard webcasts are filmed by a basic camera mounted high on a wall. This means they can only capture a single static shot from a distance so if anything happens outside of the camera shot, you won’t see it. The footage is often low quality, meaning the webcast is blocky or blurry. Detail is difficult to make out, and because they are automated with no dedicated operator, they can suffer from issues such as terrible lighting and bad sound.

Can we leave messages for the family while we watch?

Yes. If the family request it, we can open an online memorial book on the webcast page so you may leave your memories, messages and comments for the family to read later.

A Picaluna funeral webcast featured in a report on ABC News

Can I watch the webcast at a different time?

Yes. Our webcasts are broadcast live, but when the livestream ends, the video will be available as a recording to watch at your convenience. Webcasts are online for one month, after which they automatically go offline.

A Picaluna funeral webcast from a church

Can I download a copy of the webcast to my device?

Yes. When the webcast is over, we upload a high-resolution copy (1080p) of the video to the same webpage. You can download this video in a selection of different resolutions.

A Picaluna memorial ceremony webcast live from Sydney’s Royal Botanic Gardens

What resolution do you webcast in?

Webcasts are broadcast in the best resolution and quality we can achieve on site. In most cases we can broadcast in HD.

Livestreaming is a balance between picture quality and the data speed available at the ceremony location, which can vary for reasons outside our control. A good livestream needs a good internet connection.

About to webcast a ceremony from a crematorium chapel in Sydney

Should it prove impossible to broadcast live, or should the live feed fail, we will record the ceremony and post it online as soon as possible.

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